Shipping Guide for ThePartsHome.eu:

Thank you for choosing ThePartsHome.eu for your mobile phone and laptop spare parts needs. We aim to provide efficient and reliable shipping services from our location in Helsingborg, Sweden. Please review our shipping guide for important information regarding shipping fees, delivery timeframes, and more:

Orders received before 13:30 PM (GMT+1) Swedish time will be processed on the same day. However, if we receive your order after this time, we cannot guarantee same-day shipment.

Shipping Notifications:

Once your shipment is booked, we will send a notification to your login email address. This notification will include the tracking information for your order.

Shipping Carriers:
For orders within Sweden, we utilize PostNord or UPS as our shipping carriers upon your choice.
For international orders, we partner with DHL and UPS to ensure reliable and efficient delivery.

Free shipping:
Free shipping is available under the following conditions:
Inside Sweden: Orders totaling 2,000 SEK (excluding VAT) or more;
Inside Europe: Orders totaling 200 EUR or more;

Please note that free shipping applies to DHL Economy and UPS Standard shipping methods for addresses outside of Sweden, NOT the express shipping methods.If your order does not meet the free shipping threshold or if the shipping address is outside of Europe, the shipping cost may vary based on the size and weight of your order. The accurate shipping cost will be displayed during the checkout process.

Shipments with Batteries:
Due to safety regulations, batteries can ONLY be shipped via DHL Economy delivery. If you have placed an order with batteries and selected the shipping methods do not accept batteries, your order will be changed to Economy Delivery to comply with safety guidelines.

Package Tracking:
After your shipment is released from our warehouse, you will receive an email with a tracking number and packing list. This will allow you to track the progress of your package.

Transit Time within Sweden:
The transit time for deliveries within Sweden is typically 1 working day from our warehouse to the area around Stockholm. For destinations north of the Stockholm area, it may take 2 working days.

Transit Time for International Addresses:
The transit time for international addresses depends on your location and the shipping service you choose.
DHL Express and UPS Express Saver can deliver to most addresses in Europe within 1 working day.
DHL Economy and UPS Standard may take between 1-5 working days for delivery to various international destinations.
We strive to provide a seamless shipping experience and ensure your orders reach you in a timely manner. If you have any further questions or require assistance, please do not hesitate to contact our customer service team.

Thank you for choosing ThePartsHome.eu as your trusted spare parts supplier!