How to Place an Order at ThePartsHome.eu:

Thank you for choosing ThePartsHome.eu for your mobile phone and laptop spare parts needs. To ensure a smooth ordering process, please follow the instructions below:

Create an Account and Log In

• Register an account on our website. Please provide accurate and complete information during the registration process.
• After registration, our team will manually review and activate your account.
  **Note: Only registered and logged-in customers can view prices and place orders.

Add Products to the Shopping Cart

• Browse our website and select the desired products by clicking "Add to Cart".
• Pay attention to the stock status indicated on the product page:
• "In stock": More than 5 pieces available.
• "Out of stock": Currently unavailable, but we can typically restock within 2 weeks. If any items you ordered are out of stock, we will contact you to confirm the estimated arrival time.

Choose Shipping Metyhod and Provide Shipping Address

• Select your preferred shipping method based on your location and requirements.
• We offer the following shipping options in Sweden:
• Free pick-up service
• Free shipping for orders over 8000 SEK (excl. VAT)
• Charged shipping via PostNord
• For international packages, we default to using DHL Express as our carrier. We provide both DHL Economy and DHL Express as options.
• Note that packages containing batteries will be shipped via DHL Economy, which is transported by land, while DHL Express utilizes flights for faster delivery.
• Enter your accurate shipping address during the checkout process.

Choose Payment Method:

• We offer online and offline payment methods. You can select from the available options under the payment methods section.
• Online payment options include credit card and PayPal.
• For offline payment, you can use Swish or bank transfer.
• Please note that in most cases, we process orders once we confirm the payment has been received.
• Credit options are only available to select few customers.

Make Changes to Your Order:

If you need to make any changes to your order after submission, please contact our customer service at service@thepartshome.eu. We will assist you in processing the necessary changes.

We strive to provide a seamless ordering experience, and our dedicated customer service team is available to assist you with any questions or concerns. If you require further assistance, please don't hesitate to reach out to us. Thank you for choosing ThePartsHome.eu as your trusted spare parts supplier.